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Suspension Appeal
& Reinstatement.

Facing an account suspension and desperate for reinstatement?

Don't sweat it. We've got the expertise to navigate you through this rough patch. Whether it's a suspension or deactivation, count on us to get you back up and running in no time.

Account Suspended? Call Us Now!

Navigating Suspensions and Appeals.

Facing challenges as an Amazon seller? Need help navigating account setup, metrics, policies, 
IP disputes, brand protection, and false accusations? Our comprehensive services offer tailored solutions 
for smooth operations and sustained success. Let’s get you out of this situation.
Account Creation Failure
Seller accounts can be suspended right at the first step — during account creation. Let our team assist you from verification to account setup and listing, ensuring a quick start to your selling journey.
Poor Seller Performance
Amazon prioritizes customer service, making poor seller performance a suspension risk. Possible reasons include:
  • Order Defect Rate over 1%
  • Late Shipment Rate over 4%
  • Pre-Fulfillment Cancel Rate over 2.5%
Our Amazon seller account reinstatement service crafts effective appeals and action plans to maintain acceptable metrics.
IP Complaints Resolution
Copyright, trademark, and patent infringements jeopardize selling privileges and carry legal consequences. Our skilled IP lawyers withdraw complaints and appeal to Amazon Legal for account reinstatement.
Violation of Amazon Policies
Suspensions for policy violations are often vague, leaving sellers puzzled. Potential reasons include:
  • Account Verification
  • Multiple or Related Accounts
  • Seller Identity
  • Forged Documentation
  • ASIN Creation
  • ASIN Variation
  • Review Manipulation
  • Selling Restricted Items
Brand Protection
Counterfeiters and hijackers threaten brand integrity. We handle copyright, trademark, and patent applications, and assist in removing unauthorized sellers through evaluations, cease and desist letters, and preventive measures.
Recovery of Damages
Falsely accused of selling counterfeit products? Our legal experts facilitate legal claims and recover damages from brands filing false complaints.

Prevent Amazon Nightmares: Suspension Protection Program.

Our proactive approach involves continuous monitoring of your account performance to preemptively address potential triggers for suspension. Should a suspension occur, our dedicated Amazon Experts swiftly craft your appeal letter and strategic plan of action, maximizing your chances of a speedy resolution. With a deep understanding of Amazon's Performance Team criteria, we boast a high success rate among our satisfied clientele.
Account Suspended? Call Us Now!

What Our Clients Are Saying.

“They work fast and deliver
incredible results."
"There was a significant boost in the company's sales from less than $2K to around $10K per month after four months of working with Seller Interactive. In addition to delivering incredible results, the team was fast and efficient in their work. Customers could expect an accommodating partner."
MS BROS AMERICA, Corp
CEO
“We’re impressed by their expertise when it comes to Amazon."
"Despite trademark and Amazon-related issues stalling sales repeatedly, Seller Interactive has successfully set up the client’s brand store and PPC campaign. The team maintains good reporting and follow-up practices, with their Amazon expertise giving the client confidence that sales will rebound."
I Am Nurtured
Co-Founder
“Seller Interactive has done a good job at creating ads, refining my listing, and managing campaigns."
"Seller Interactive has done a good job at creating ads, refining my listing, and managing campaigns. They implemented programs on Amazon that I didn't know were available and they have grown sales over the last year."
Bryan Tamietti
“Attention to detail and follow
through has been second to none."
"They are uber communicative in all the right
ways and help us find a solution to every issue. They are also extremely dedicated to their
craft - really honing in on a winning strategy before blowing your whole marketing budget
on something that isn't proven. We have been
so happy in our first couple months with them
and can't wait to see the growth!"
Jeanne Reilly
“They work fast and deliver
incredible results."
"There was a significant boost in the company's sales from less than $2K to around $10K per month after four months of working with Seller Interactive. In addition to delivering incredible results, the team was fast and efficient in their work. Customers could expect an accommodating partner."
MS BROS AMERICA, Corp
CEO
“We’re impressed by their expertise when it comes to Amazon."
"Despite trademark and Amazon-related issues stalling sales repeatedly, Seller Interactive has successfully set up the client’s brand store and PPC campaign. The team maintains good reporting and follow-up practices, with their Amazon expertise giving the client confidence that sales will rebound."
I Am Nurtured
Co-Founder
“Seller Interactive has done a good job at creating ads, refining my listing, and managing campaigns."
"Seller Interactive has done a good job at creating ads, refining my listing, and managing campaigns. They implemented programs on Amazon that I didn't know were available and they have grown sales over the last year."
Bryan Tamietti
“Attention to detail and follow
through has been second to none."
"They are uber communicative in all the right
ways and help us find a solution to every issue. They are also extremely dedicated to their
craft - really honing in on a winning strategy before blowing your whole marketing budget
on something that isn't proven. We have been
so happy in our first couple months with them
and can't wait to see the growth!"
Jeanne Reilly
“The reduction in wasteful spending, our improved ROI, significant decrease in TACoS"
"We have been working with Seller Interactive for 9 months now, and are especially pleased with the performance of our ad management team -- the reduction in wasteful spending, our improved ROI, significant decrease in TACoS and the ability of our ad manager to create or adjust campaigns for promotions we are running."
Jessica Phetvorasack
“Their expertise in optimizing
product listings and managing PPC campaigns is truly impressive."
"They took the time to understand my brand's unique needs and goals, and then developed a customized strategy that exceeded my expectations. Thanks to their efforts, I've seen a significant increase in sales and visibility on Amazon."
Brand Owner
“My monthly sales increased 3 times, my ACOS decreased from almost 500 % to 100% in only 6 months."
"I am still new to Amazon and have a long way to go and grow. But I believe that with Cristy's support and guidance, it is just a matter of time when I will hit my earning target. Cristy also teaches me how to manage my business on my own, what each parameter and metrics is, how set up things, how to cut ways to be more efficient etc. I am definitely continuing my cooperation with Cristy."
Marina Silushina
“The reduction in wasteful spending, our improved ROI, significant decrease in TACoS"
"We have been working with Seller Interactive for 9 months now, and are especially pleased with the performance of our ad management team -- the reduction in wasteful spending, our improved ROI, significant decrease in TACoS and the ability of our ad manager to create or adjust campaigns for promotions we are running."
Jessica Phetvorasack
“Their expertise in optimizing
product listings and managing PPC campaigns is truly impressive."
"They took the time to understand my brand's unique needs and goals, and then developed a customized strategy that exceeded my expectations. Thanks to their efforts, I've seen a significant increase in sales and visibility on Amazon."
Brand Owner
“My monthly sales increased 3 times, my ACOS decreased from almost 500 % to 100% in only 6 months."
"I am still new to Amazon and have a long way to go and grow. But I believe that with Cristy's support and guidance, it is just a matter of time when I will hit my earning target. Cristy also teaches me how to manage my business on my own, what each parameter and metrics is, how set up things, how to cut ways to be more efficient etc. I am definitely continuing my cooperation with Cristy."
Marina Silushina

Most Common Suspension Reasons:

Amazon suspends accounts or product listings for various reasons, including:
  • Multiple seller accounts
  • Listing against Amazon condition guidelines
  • Selling reported inauthentic or counterfeit items
  • Ignoring negative performance notifications or metrics
  • Customer or competitor complaints about product safety
  • Restricted images or copy on detail pages
  • Selling used items as new
  • Misleading advertisements leading to refund requests
  • Selling expired or restricted products
  • Excessive order defect rate
  • High negative customer experience rating (NCX)
  • Current SEO strategy for enhanced conversions and optimal results.
Account Suspended? Call Us Now!
Our Partners
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Frequently Asked Questions.

How long does it typically take for Amazon to respond to suspension appeals?

Amazon's response time varies but generally ranges from a few days to several weeks. Our team ensures prompt submission of appeals and follows up diligently to expedite the process.

What happens if Amazon does not provide guidance for reinstatement after suspension?

If Amazon does not offer guidance for reinstatement, there may be no pathway to reactivate the account. However, our team explores all available options and provides ongoing support to explore alternative solutions.

Can I handle the reinstatement process myself instead of using your service?

While you can attempt to handle the reinstatement process independently, it can be complex and time-consuming. Our experienced team understands Amazon's requirements and can increase your chances of success while saving you valuable time and effort.

What factors can lead to an Amazon account suspension?

Amazon can suspend accounts for various reasons, including policy violations, poor performance metrics, intellectual property disputes, and safety concerns. Our team can help identify the specific issues causing your suspension and develop a tailored plan of action.

Go from surviving to thriving on Amazon.

Use the power and influence of advertising to increase sales. Learn more about how you can benefit from our management expertise.
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